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Expeditors

Agent-Air Export Customer Service

1-3 Years

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

Company Description

Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 346 locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

  • To take orders and make freight and document pick-up arrangements.
  • To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
  • To review, check and verify air export documents as provided by shippers.
  • To strictly follow export-handling procedures as established by the management.
  • To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
  • To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
  • To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers complaints.
  • To handle & achieve companys quality system such as IO, OPS, Training hours, EXCEL
  • To take up additional assignments as required to meet with the Company needs.

Qualifications

  • University graduate, preferably with minimum 1 year&aposs relevant experience.
  • Be able to work under pressure and in time frame.
  • Good communication in English.
  • Chinese speaking is preferrable.
  • Well-versed in MS Office.

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday
  • Group Medical & Life & Accident Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.

All your information will be kept confidential according to EEO guidelines.

More Info

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About Company

Job ID: 125131503