Client Relationship Management
- Act as the primary point of contact for assigned clients.
- Build strong and trusted relationships by understanding each client's business, objectives, challenges, and priorities.
- Lead regular client meetings, campaign updates, performance reviews, and strategic discussions.
- Present reports, insights, and recommendations in a clear, practical, and confident manner.
- Manage client expectations, feedback, timelines, and campaign priorities.
- Proactively identify opportunities to improve client satisfaction and strengthen long-term relationships.
- Handle client questions and concerns professionally while coordinating with internal teams to provide solutions.
Project and Campaign Coordination
- Coordinate with SEO, content, technical, and strategy teams to ensure smooth campaign delivery.
- Translate client objectives and feedback into clear internal briefs and action plans.
- Monitor project timelines, deliverables, and campaign progress.
- Ensure agreed tasks are completed accurately and on schedule.
- Organize meetings, document key discussion points, and follow up on next steps.
- Support internal teams by providing relevant client, industry, and business context.
- Manage multiple client accounts and priorities in a fast-paced agency environment.
Reporting and Strategic Communication
- Prepare and present client-facing performance reports.
- Work with internal specialists to turn campaign data into clear business insights.
- Communicate technical or complex information in language that clients can easily understand.
- Help clients understand campaign performance, opportunities, challenges, and recommended next steps.
- Continuously improve reporting and communication based on client needs and feedback.
Learning SEO and AI
- Participate in structured training covering SEO fundamentals, analytics, AI-powered tools, and digital strategy.
- Develop an understanding of keyword research, website performance, content optimization, technical SEO, and off-page strategies.
- Learn how AI tools can support research, analysis, reporting, and campaign optimization.
- Stay curious about changes in search behaviour, digital platforms, and AI-powered search experiences.
- Apply knowledge gained from training to improve client communication and campaign management.
Qualifications
- Strong client communication, presentation, and relationship management skills.
- Experience in account management, client servicing, customer success, consulting, sales, marketing, or a related client-facing role.
- Confidence in leading meetings and communicating with different levels of stakeholders.
- Ability to understand client needs and translate them into clear briefs and actionable next steps.
- Strong organizational and project management skills.
- Ability to manage multiple accounts, deadlines, priorities, and stakeholders.
- Strong analytical thinking and problem-solving abilities.
- Attention to detail and a focus on delivering high-quality client experiences.
- Willingness to learn SEO, AI tools, analytics, and digital marketing concepts.
- Ability to work collaboratively with cross-functional teams.
- Good command of Thai and English.
- Background in business, marketing, communications, digital marketing, or a related field is preferred.
Nice to Have
The following experience is an advantage but is not required:
- Knowledge of SEO, Google Search, or content marketing.
- Experience using AI-powered tools.
- Experience with Google Analytics or Google Search Console.
- Experience in digital marketing, media, or performance marketing.
- Previous agency experience.
- Experience managing campaigns, digital projects, or marketing clients.
What We Are Looking For
We are looking for someone who enjoys working with clients, building relationships, solving problems, and coordinating different teams.
You do not need to be an SEO or AI expert when you join. We are looking for someone with strong communication skills, commercial awareness, curiosity, and a willingness to learn.
The successful candidate will be confident in front of clients, highly organized, proactive, and able to turn complex information into clear and practical communication.
Why Join ANGA
- Receive structured training in SEO, AI tools, analytics, and digital strategy.
- Build expertise in one of the fastest-evolving areas of digital marketing.
- Work directly with clients across a variety of industries.
- Take ownership of client relationships and campaign coordination.
- Collaborate with experienced SEO, content, technical, and strategy teams.
- Develop client consulting, account management, and presentation skills.
- Join a fast-moving agency where your ideas and contributions can make a visible impact.
