Working Location: Sukhumvit, Bangkok
Key Responsibilities:
- Supervise and manage daily sea export operations to ensure timely and accurate shipment processing.
- Coordinate with customers, shipping lines, overseas agents, carriers, and internal departments regarding export shipments.
- Monitor booking arrangements, shipping schedules, documentation, and cargo movements to ensure service excellence.
- Review and approve export documents, including Bills of Lading, Shipping Instructions, and customs-related documentation.
- Lead, coach, and support the sea export operations team to achieve departmental KPIs and performance targets.
- Resolve operational issues, shipment delays, and customer escalations in a timely and professional manner.
- Ensure compliance with company procedures, customer requirements, shipping regulations, and quality standards.
- Prepare operational reports, analyze performance metrics, and implement process improvement initiatives.
Qualifications & Skills:
- Bachelor's degree in Logistics, Supply Chain, Business, or related field.
- 5–8 years of experience in sea freight operations or freight forwarding.
- Strong knowledge of Incoterms, ocean freight processes, and documentation.
- Excellent communication skills.
- Proven leadership or supervisory experience.
- Proficiency in logistics systems and Microsoft Excel.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and coordination skills with internal and external stakeholders.
Interested candidates who wish to apply for the advertised position, please click on Apply.
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