About Us
Established in 2001, Apex Logistics International has grown into a global leader in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries, 42 offices, and 2,500+ dedicated employees, we deliver dependable solutions worldwide.
In 2021, Apex joined the KN Group, strengthening our position as an industry leading Air Freight Forwarder. Built on air and sea transportation as our core, supported by warehousing and distribution, we provide integrated supply chain solutions from raw material procurement to finished goods distribution, helping customers succeed globally.
We are seeking for an Air Operations Assistant for supporting day-to-day airfreight operations, coordination, and administrative processes. The role ensures smooth communication with airlines, subcontractors, and internal teams while maintaining operational efficiency, accurate system updates, and timely support to Sales and Finance functions. This position requires strong coordination skills, attention to detail, and the ability to work in a fast-paced logistics environment.
Key Responsibilities:
Airline & Vendor Coordination
- Maintain effective communication and coordination with airlines and subcontractors.
- Support operational arrangements to ensure smooth airfreight handling.
- Assist in maintaining strong working relationships with external partners.
Airfreight Operations Support
- Support daily airfreight operational processes.
- Monitor shipments and assist in resolving operational issues and exceptions.
- Coordinate internally to ensure timely and efficient shipment execution.
Pricing & Procurement Support
- Assist in sourcing competitive airfreight buying rates from airlines and subcontractors.
- Support preparation of cost information for operational and sales requirements.
- Help ensure pricing accuracy and alignment with operational needs.
Sales & Customer Support Coordination
- Provide operational support to the Sales team for airfreight inquiries.
- Assist in preparing solutions related to routing, pricing, and service feasibility.
- Act as a coordination point between Sales, Operations, and external partners.
Accounts Payable (AP) & Documentation
- Assist in managing Accounts Payable processes for the Air Department.
- Ensure proper handling and filing of operational documents and invoices.
- Support timely submission and verification of financial documents.
Systems & Data Management
- Ensure all operational data is accurately updated into the system within required timelines.
- Maintain high accuracy and completeness of operational records.
Others
- Perform any other duties and responsibilities assigned by the Manager.
Qualifications:
- Diploma or Bachelor's Degree in Logistics, Supply Chain, Transportation, or related field.
- Minimum 1 - 2 years of experience in logistics, freight forwarding, or airfreight operations preferred.
Skills & Competencies:
- Familiar with air freight documentation, export procedures, and customs formalities.
- Good understanding of airfreight operations and airline processes.
- Good attention to detail and ability to manage multiple tasks.
- Able to work in a fast-paced operational environment and handle urgent situations effectively.
- Customer-oriented, responsible, and proactive attitude.
- Strong teamwork and willingness to learn.
- Proficient in Microsoft Office and operational systems.
- Good command of English and Thai language is preferred.
