About Krungthai-AXA Life Insurance
Krungthai-AXA Life Insurance Public Company Limited, created from a solid co-investment partnership between Krungthai Bank PCL. and the AXA Group, global financial protection and asset-management specialists.
The trademark of Krungthai-AXA Life Insurance is designed to indicate the combination of the two corporations. Krung Thai Bank PCL. and AXA Group logos are aligned with Thai characters displaying the company name as Krungthai-AXA Life Insurance placed above the red line and the new company signature. Redefining/Life Insurance.
Today Krungthai-AXA Life Insurance Public Company Limited is a fast-growing life insurance company with a vision – Ambition AXA.
Job Description
- Handle pre-arrangement claim requests by coordinating with hospitals, and medical providers prior to treatment
- Verify policy coverage, eligibility, and benefit limits before authorizing medical services
- Support line managers by developing case strategies, conducting case evaluations, and escalating issues when necessary to ensure timely resolution
- Monitor pre-arrangement cases to ensure compliance with company policies, regulatory requirements, and service-level agreements
- Collaborate with internal teams to resolve issues related to pre-arranged claims and escalate complex cases when necessary
- Maintain accurate documentation and reporting of all pre-arrangement activities for audit and compliance purposes
- Perform other duties as assigned to support the overall effectiveness of the claims function
Qualifications
- Bachelor's degree in nursing
- At least 3 years of experience in claims management
- Experience in team management
- Strong analytical and problem-solving skills with attention to detail
- Excellent communication and interpersonal skills for effective collaboration with stakeholders
- Knowledge of insurance regulations, compliance standards, and claims policies
- Ability to work independently and manage multiple priorities in a fast-paced environment
