Responsibilites:
Customer Review Program Management:
- Design, implement, and oversee the periodic and trigger-based customer review program across all business lines, with a focus on the unique customer segments and transaction patterns of the Virtual Bank.
- Develop and maintain operational procedures for the timely and accurate completion of customer reviews, ensuring updated risk assessments, beneficial ownership information, and activity profiles.
- Establish metrics and reporting for the customer review program, highlighting backlogs, identified risks, and compliance status to senior management.
Partner Due Diligence (PDD) Activity Oversight:
- Develop and implement a robust operational AML/CTPF Partner Due Diligence (PDD) framework and procedures for all business relationships for the Virtual Bank&aposs ecosystem.
- Conduct or oversee enhanced due diligence on prospective and existing high-risk third-party partners, assessing their AML/CTPF controls, regulatory standing, and inherent risks.
- Work closely with business development and legal teams to integrate AML/CTPF PDD requirements into the partner onboarding lifecycle.
Framework Implementation & Risk Application:
- Implement and continuously enhance operational procedures related to ongoing customer reviews and partner due diligence, ensuring alignment with AMLO regulations, international standards, and internal risk appetite as defined by the AML Governance team.
- Ensure proper risk scoring and risk-based approaches are consistently applied to both customer review cycles and partner due diligence.
Technology & Process Enhancement:
- Collaborate with IT and other relevant departments to leverage technology solutions for streamlining customer review processes (e.g., automated triggers, data refresh) and enhancing partner due diligence capabilities.
- Drive process improvements to increase efficiency, reduce manual effort, and enhance the overall effectiveness of ongoing CDD and PDD functions.
- Reporting & Communication:
- Prepare and present comprehensive reports on customer review status, PDD findings, and identified risks to senior management and relevant committees.
- Serve as a subject matter expert for ongoing customer due diligence and partner due diligence inquiries from internal and external stakeholders.
Requirement:
- Bachelors degree in Law, Finance, Business Administration, or a related field.
- 7-10 years of progressive compliance experience within financial&banking industries. Significant exposure to and a deep understanding of virtual banking, fintech, or digital banking environments is a plus.
- In-depth knowledge of relevant regulations such as Bank of Thailand regulations, AML/CFT Act, Financial Institutions Business Act,
- Exceptional analytical and problem-solving skills with sound judgment in high-stakes environments.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Demonstrated leadership with a focus on team development, ethics, and cross-functional collaboration.
- High integrity, professionalism, and a strong commitment to compliance and governance excellence.
