Application Engineer (IG)

Job Description :

1. Product Management (Heavy Industrial Services / Industrial Gear)

-Lead and manage the full product lifecycle of HIS and IG products in Thailand.

-Provide technical leadership and pre-sales support to achieve annual sales targets and enhance customer satisfaction.

-Collaborate closely with global SEW teams to align product knowledge, technical strategies, and regional solution development.

-Maintain technical documentation such as manuals, datasheets, certifications, white papers, and application case studies.

2. Product Development & Innovation

-Identify customer needs, technical gaps, and innovation opportunities through close engagement with end users.

-Modify or adapt existing HIS solutions for challenging environments (e.g., high temperature, dust, hazardous areas, vibration).

-Monitor industry and competitor trends to identify new product and market opportunities in Thailand.

3. Inquiry & Order Support

-Evaluate customer specifications for technical and commercial feasibility, risk mitigation, and compliance with SEW-EURODRIVE standards.

-Perform drive selections including SEW and third-party components using SEW pricing guidelines.

-Generate dimensional drawings from SEW database for customer approval.

4. Customer Technical Support & Relationship Management

-Serve as the lead technical contact for customer applications, diagnostics, and integration support.

-Conduct on-site visits for system commissioning, root cause analysis, and optimization with the service team.

-Design and deliver customized technical training for OEMs, distributors, and end users (both online and in-person).

-Support system integration, retrofits, and upgrades while ensuring compatibility with existing mechanical and control systems.

-Collaborate with Sales team to analyze won/lost opportunities and improve quotation strategies.

5. Technical Expertise & Tool

-Develop expertise in SEW-EURODRIVEs calculation and configuration tools for drive selection and system engineering.

Requirement:

1. Bachelors degree or higher in Mechanical Engineering
2. At least 3-5 years of experience in industrial services, motion control systems, or mechatronics.
3. Strong technical knowledge in industrial automation, drives, gear motors, and related mechanical-electrical systems.
4. Has experience working for an OEM in (heavy) machine building or as application engineer in similar components that we supply.
5. Knows customer and the Thailand market. Experience in cement or/and sugar industry is a plus.
6. Good command in English (Minimum 600 TOEIC score).
7. Willingness to travel within Thailand and occasionally to regional/global SEW EURODRIVES.