Application Support Engineer

We are hiring Application Support Engineer for one of our project in Singapore

This is 12 months renewable contract to start with

Function Overview

• Member of the Production Service team to support systems used by International Wealth Management Division (IWM).
• Engage in incident, problem and change management for IWM systems
• Ensure requests from front-to-back users supporting IWM business are dealt with effectively and efficiently
• Identify cause of system issues and provide remedy/workaround for affected users, as well as to escalate the problem to vendor/ development team
• Excellent communication skills in English at all levels with the ability to present information in a professional and mature manner.
• Good knowledge of Avaloq Banking System is a plus.
• University graduate with minimum 6 years of application support experience in application support role in banking environment/ financial institution
• Solid experience in supporting Wealth Management system/ Order Management system/ Execution Management System
• Strong knowledge and skills in database query including Oracle 19c and MSSQL
• Good knowledge in UNIX and Windows operating environments
• Demonstrate basic financial understanding in FX/MM/Equity/Derivatives and associated front to back operational workflow
• Ability to multi-task and prioritize under pressure
• Excellent analytical and problem solving skills
• Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player

Preferred:

• Completed Avaloq Certification training
• ITIL v3 or similar qualifications
• Knowledge of market data and financial models will be advantage
• Practical understanding of FIX protocol
• Understanding on cloud operations, microservices, python/perl and excel

Pls share your resume if you are interested