Ensure compliance with all Merlin/ SEALIFE CWE animal programs, processes, and standards across SLBK
Comply with written standards and protocols for all exhibits to ensure the highest standards for water quality, operational efficiency, cleanliness, and animal health
Responsible for delivering keeper talks and guest interaction programs
Responsible to action and manage water quality of designated areas, with sufficient knowledge to action and remedy any problems
Ensure consistently high standards of hygiene, cleanliness, and professionalism throughout all aquarium areas
Responsible for reporting and maintaining a safe workspace for guests and colleagues
Maintain detailed and accurate animal records including husbandry, feeds, and health
Effectively carry out all daily husbandry aspects of designated animal collections ensuring best practice of animal husbandry.
Complete thorough observations on animal health, welfare, and behavior, and deliver appropriate enrichment to designated displays and species
BUSINESS IMPACT/RESULTS
KPI targets are met or exceeded
Maximises animal welfare by complying with Merlin/CWE standards and policies
Ensure displays cleanliness is top notch
CREATIVITY & COMMUNICATION
Communicates with colleagues and line manager effectively
Engages with line manager to develop displays
Demonstrate a proactive approach to personal development through engagement with relevant networks.
Describes where up-to-date information relevant to their work can be found.
Demonstrates the ability to readily respond to change with minimal personal resistance.
Demonstrates the ability to maintain positive, rational and objective demeanour when faced with stressful or emotional situations.
DECISION MAKING & AUTONOMY
Works within the scope of Merlin and CWE Policy and Procedures to implement and improve Curatorial practices.
Prioritises and identifies more critical and less critical activities and tasks.
Applied Knowledge & Specialist Skills
Demonstrates specialist skill/knowledge in one or more areas e.g. hazardous animals, Diving, water quality etc.
Demonstrates skills to promote learning and development within area of responsibility.
Competently use the technologies provided for the delivery of talks, record keeping, etc.
Demonstrates implementation of animal identification procedures e.g. micro-chipping, banding, photo identification.
Is able to access produce and interpret specimen and taxon reports i.e. for monitoring trends such as weight, diet preference etc.
Demonstrates the ability to monitors animals carefully for stress and injury during capture and restraint.
Assists with the capture and restraint of non-hazardous species within area of responsibility (minimum of 5 species).
Explain behavioural enrichment principles and practices.
Administers treatments and completes treatment record sheet.
Can describe pathogens relevant to species within area of responsibility.
Demonstrate actions to reduce risks of zoonotic disease transfer between collection and humans (minimum of 10 species).
Describes the collection planning process at institutional and regional level.
Explain why conservation education is important for aquariums.
COMPLEXITY & PROBLEM SOLVING
Demonstrates an ability to identify potential problem and suggest solutions
Demonstrates ability to follow established procedures for solving technical problems (ex. supersaturation, ozone leak, escaped animal)
MERLIN VALUES
We Care
Go above and beyond for both guests and colleagues, showing thoughtfulness in every interaction.
Uphold uncompromising standards of safety, security, and welfare, prioritising the well-being of everyone.
Actively contribute to making a positive impact on the environment and local communities, demonstrating social responsibility in all decisions.
Own Your Craft
Continuously sharpen your expertise, seek personal growth, and help others to develop in their roles.
Actively listen to feedback and integrate it into improving performance.
Stay curious and draw inspiration from both the industry and the broader world to keep at the cutting edge of entertainment.
Drive and Discover
Take ownership of your work, delivering excellence by seeing tasks through to completion.
Prioritise tasks that have the greatest impact, focusing on quality over quantity.
Proactively explore new opportunities to improve guest experiences, taking calculated risks to drive innovation.
Go Together
Foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures.
Work together to solve problems, leveraging diverse perspectives to find the best solutions.
Commit to decisions once made, and act swiftly to drive progress and deliver results.
Enjoy the Ride
Bring a sense of fun, positivity, and energy to the workplace, creating a joyful environment.
Support and encourage others during challenges, viewing setbacks as opportunities to learn and grow.
Cultivate a welcoming atmosphere where people feel valued, included, and like they belong.
