Area Visual Merchandiser (Home products)

Job description

Visual

In charge of merchandising the store in accordance with the company guidelines.

To promote new lines effectively.

Supports the commercial manager to identify and action creative and visual ideas for the store.

Appropriate use of the in-store props and internal mannequins to create visual.

Keep up to date on the latest fashion trends and provide feedback on comps activity.

Understand, master & daily use of Merchandise app.

Commercial

Deep understanding of Gestion Retail app.

Analyse daily information and react to it accordingly.

To be in charge of planning the commercial and visual activity of the store in a daily/weekly and seasonal manner.

Capacity and flexibility to deal with different commercial issues: Delivery delays, pictures adaptation, sudden events, etc.

Works alongside the operational team to ensure that the best RFID practice is in place at all times.

Monitoring daily product replenishment and maintaining a high level of image standards

Competitor analysis and product feedback.

Controls product levels in the store and communicate with the senior management any products needs.

Manages all procedures related to product;

oDelivery preparation Delivery app

oConsigna / DC2

oOrders (filters & blockings)

oRFID reports

Customer Service

To provide high level of customer service within the store and follow customer service action plans.

To support customer service with product, knowledge and awareness of the following:

oNew arrivals

oReplenishment of best sellers

oOffering alternatives

To resolve customer queries as they arise and refer to senior management when necessary.

Training & Development

To participate in the training and development of commercial colleagues.

Work alongside the management to support the new starters training.

Actively inform & develop product knowledge of all the team in morning meetings: novelties, promos, new layouts and actions, trends, etc.

Health & Safety

To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens.

To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.

Minimum experience and knowledge:

Experience in Visual Merchandising of retail business or related field.

Job Specific Skills & Behavioural Competencies:

Good team management skills.

Visual flair and creative thinking required.

Numeric and analytic skills.

Passion for fashion.

Strong communication and interpersonal skills.

Ability to lead by example, motivate and develop staff.

Ability to work under pressure.

Strong initiative and self motivation.

Strong time management and organisational skills.

Commitment to excellent customer service.

Has initiative to identify problems and opportunities to be proactive.

Flexibility and problem solving ability.