Assistant Director of Sales / Sr. Sales Manager Middle East & GCC

Job Description for the position of:

Account Director / Assistant Director of Sales - Middle East & GCC

Scope of Work:

Position Title: Account Director / Assistant Director of Sales - Middle East & GCC

Location: Bangkok

Reporting to: EAM Sales & Marketing

Properties Covered: Park Hyatt Bangkok

Position Overview:

This is a high-impact, proactive sales role responsible for driving room night growth and brand awareness for Park Hyatt Bangkok across the Middle East and GCC markets. The ideal candidate will be a fluent Arabic and English speaker with a strong track record in luxury hotel sales, deep regional relationships and the ability to independently source and convert business across multiple sales segments.

Key Responsibilities:

Market Development & Penetration

.Expand and deepen market share across all GCC countries and broader Middle East markets

.Build on existing business foundations while identifying and converting new opportunities in the following sales segments: Luxury leisure and Consortia, Corporate Travel, MICE, Government and Diplomatic Travel

Sales Execution & Account Management

.Manage and grow a portfolio of high-value accounts across the ME & GCC regions

.Conduct regular sales calls, virtual meetings and in-person visits to key clients and partners

.Develop tailored proposals and presentations that reflect the unique positioning of the property

.Collaborate daily with sales team to ensure seamless execution and follow-through

Performance Management & Revenue Alignment

.Responsible for room night and revenue targets across the ME & GCC markets

.Weekly and monthly analysis of sales performance, identify gaps and implement corrective actions to ensure targets are achieved or exceeded

.Work closely with the revenue team to align on monthly forecasts, market segment performance and annual budget planning specific to the ME and GCC

.Prepare and present performance updates and strategic insights during weekly revenue meetings and monthly department head meetings

.Actively participate in weekly revenue meeting to align on forecasting, pricing strategies and business mix optimization

.Maintain a data-driven approach to sales planning, ensuring agility in responding to market shifts and business opportunities

Destination Engagement & Stakeholder Engagement

.Proactively engage with: Tourism Authority of Thailand (TAT) office in the Middle East and in Thailand

.Proactively engage with Tourism Offices of all ME & GCC countries

.Source and Participate in marketing initiatives, roadshows and trade events to promote the property

.Act as a brand ambassador for the hotel, ensuring consistent messaging and positioning

Collaboration & Internal Alignment

.Work closely with the sales and marketing team

.Liaise with the Arabic-speaking Guest Experience team to ensure cultural alignment and guest satisfaction

.Share regular market intelligence, trends and feedback to inform strategy and product development

Travel & Visibility

.Travel regularly across GCC and Middle East countries to maintain visibility, strengthen relationships and drive bookings

Qualifications & Requirements

.Minimum 4-5 years of experience in luxury hotel sales, with a strong focus on the Middle East and GCC markets

.Proven success in driving business across multiple segments: luxury leisure, corporate, MICE and Government

.Fluent in Arabic and English (speaking, writing and reading)

.Strong existing relationships with key clients, consortia, and tourism authorities

.Self-motivated, proactive and results-driven with the ability to work independently

.Willingness to travel across the ME & GCC regions