Role Overview
The Assistant Manager, Corporate Sales is responsible for managing and growing strategic relationships with corporate clients, partners, and institutions. This role requires a strong balance of relationship management, solution selling, and cross-functional coordination to ensure seamless service delivery, client satisfaction, and revenue growth.
Account Management & Relationship Building
- Serve as the primary point of contact for key corporate accounts (e.g., insurers, TPAs, hospital partners, large corporates).
- Build and maintain strong, long-term client relationships at multiple levels (operational and decision-making).
- Understand client needs and business challenges, and provide tailored solutions to address them.
- Proactively manage client expectations and ensure high levels of satisfaction.
Business Development & Growth
- Develop account plans to grow revenue, product adoption, and service penetration within assigned accounts.
- Identify opportunities for cross-selling and upselling new services, solutions, or product lines.
- Lead negotiations and secure renewals, extensions, and new contracts.
Operational Excellence
- Coordinate with internal teams (operations, finance, clinical, pharmacy, digital health) to ensure timely delivery of services and resolution of client issues.
- Monitor account performance, prepare regular reports, and track key metrics (e.g., sales performance, claim trends, service SLAs).
- Escalate and resolve operational or service issues impacting clients.
- Plan, coordinate, and execute corporate events, wellness programs, and client engagement activities to strengthen partnerships and brand presence.
Market & Client Insights
- Stay informed on industry trends, competitors, and regulatory changes impacting clients and the business.
- Gather client feedback and share insights with internal teams to improve services and customer experience.
Collaboration & Leadership
- Work closely with cross-functional teams to deliver on client commitments.
- Support the development of proposals, presentations, and tender submissions.
- Mentor junior team members where applicable.
Job Requirements
- Bachelor's degree in Business, Marketing, Pharmacy, Healthcare Management, or related field.
- Minimum 3–5 years of experience in account management, corporate sales, or business development (preferably in healthcare, insurance, pharmaceutical, or retail industries).
- Preferably a pharmacist or background in pharmacy.
- Strong Relationship & Account Management Skills – Proven ability to build and maintain long-term partnerships with corporate clients and key stakeholders.
- Negotiation & Communication Abilities – Excellent verbal, written, and presentation skills, with experience in contract negotiations and client-facing discussions.
- Analytical & Problem-Solving Skills – Ability to interpret data, identify trends, and develop actionable strategies to drive account growth and client satisfaction.
- Event & Project Management Experience – Skilled in planning and executing corporate events, wellness programs, and client engagement activities, while managing multiple projects simultaneously.
Interested candidate, can directly email to [Confidential Information]
