Job Description
Key Responsibilities
THE ROLE
This role will be an integral member of the Legal & Secretariat team providing legal support and delivering effective legal operations across the Group, with a focus on Contract Lifecycle Management System (CLMS) administration, governance, and continuous improvement as well as the management of our intellectual property portfolio and insurance claims.
Key Responsibilities- Contract lifecycle management
- Support the implementation, management and administration of SATS Contract Lifecycle Management System (CLMS), including data migration, user access, permissions, metadata, and system configuration requests;
- Assist in updating and maintaining contract templates, clause libraries, and governance frameworks;
- Monitor data quality, metadata completeness, and system usage, and drive data hygiene initiatives;
- Generate reports, dashboards, and analytics to support legal and business decision-making;
- Assist in workflow updates, testing (UAT), troubleshooting, and implementation of enhancements in coordination with technical teams and vendors;
- Identify process inefficiencies and support continuous improvement initiatives; and
- Support stakeholder engagement and change management initiatives, including coordinating training, onboarding, and user support across various functions and business teams.
- Legal operations
- Assist with maintaining the SATS IP portfolio, including working with external providers on trademark renewals and registrations;
- Assist with management and administration of insurance claims and related documentation; and
- Assist with other related legal operations duties, including organising internal trainings and knowledge management activities
Key Requirements
- Diploma/ Bachelor's degree in law, business, technology or related discipline.
- 5-8 years of experience in legal operations, contract management, or in-house or law firm legal support roles.
- Experience supporting CLMS platforms or similar systems will be an advantage.
- Excellent attention to detail.
- Understanding of contract lifecycle processes and legal operations frameworks.
- Strong organisational and project management and coordination skills.
- Strong communication skills and ability to work with cross-functional stakeholders.
- Proficient in technology with strong analytical skills and ability to work with data and reporting tools.
