Assistant Manager Operations

Blueberry Digital Labs is looking for a skilled Assistant Manager Operations to play a pivotal role in managing our daily operations and providing strategic oversight. This position is ideal for an individual with a strong background in team leadership and a passion for process improvement. You will be responsible for managing a team of 4-5 team leads independently, ensuring the smooth execution of workflows, and driving key initiatives in recruitment and performance management.

What You Will Do: Key Responsibilities

• Manage 4-5 team leads independently, providing supervision and motivation to ensure high performance across their teams.
• Proactively reach out to team management to identify process improvement opportunities and provide updates.
• Diligently follow all company procedures and instructions to ensure the smooth execution of workflows.
• Drive the recruitment process, including interviewing, hiring, and training new staff as required.
• Monitor, measure, and report on team performance metrics and implement team incentive programs.
• Create reports, analyze and interpret data to provide actionable insights.
• Monitor operating costs, budgets, and resources to ensure efficiency.
• Coordinate with the team to identify process improvement opportunities and implement new initiatives.
• Motivate staff and maintain a positive work environment that fosters growth and success.

What You Will Bring: Qualifications

Experience & Skills:

• Previous Team Lead or Assistant Manager Experience in ITES, SEO, Digital Marketing, Content, or BPO.
• The ability to manage a team of 4-5 team leads independently.
• A good understanding of Team management.
• Excellent presentation & communication skills.

Education:

• MBA/PGDM Candidates can apply only.