Highlights
- Fixed bonus and performance bonus
- Hybrid Working and remote teaming
- Work from Anywhere
- Equality Welfare & Benefit (LGBTQA+)
- Global online training modules to personalized learning journey
- International Opportunities for Career Growth
- Community Support with Employee well-being resource groups
Here at Generali, we are committed to diversity and equality of opportunity for everyone.
Due to the nature of this role, it is essential that you can communicate confidently in the Thai language, in order to interact with our customers and partners.
Reports To
Head of Retail Broker
Section
Retail Broker
Department / Division
Commercial
About the Role
The Retail Broker Manager is responsible for driving individual sales business growth across Life and Non-Life products by coordinating with partner broker networks. This role focuses on formulating strategic sales plans, supporting broker sales teams, and enhancing overall sales productivity. Strong communication, strategic thinking, and relationship management skills are essential to maximize business volume through effective collaboration with internal and external stakeholders.
Key Responsibilities
- Coordinate with Partner Sales Network (Insurance Broker) – 35%
- Address sales-related issues to maximize business volume in responsible areas
- Deliver sales volume and other key drivers as per targets set
- Formulate Sales Plans with Partners – 25%
- Regularly meet with sales teams of each partner in responsible areas
- Develop and implement sales plans and action plans to achieve targets
- Support Sales and After-Sales Processes – 15%
- Assist sellers with all sales-related matters to ensure smooth sales and after-sales processes
- Initiate Sales Productivity Improvements – 10%
- Propose and implement new ideas to enhance sales productivity in responsible areas
- Enhance Product Knowledge and Sales Techniques – 10%
- Improve sellers product knowledge and sales techniques through training and support
- Collaborate with Internal Teams – 5%
- Work closely with internal teams to identify optimal solutions for maximizing business volume
Qualifications / Requirements
- Bachelor's Degree in any related field
- Proven experience in the insurance industry
- Strong broker connection network is advantageous
- Comprehensive understanding of life insurance, health insurance, banking, and investment products (additional knowledge across all areas is a plus)
- Must own a car and be willing to work outside the office
- Strong communication skills with a positive and can-do attitude
Communications & Contacts
- External:
- Partner broker networks for sales coordination, issue resolution, and business development
- Internal:
- Internal teams for collaboration to support sales execution and maximize business opportunities
Managerial & Supervisory Responsibilities
- Responsible for driving sales performance through broker partners within assigned areas
- Provide guidance and support to brokers to ensure alignment with sales strategies and targ