About the job
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
Assistant Store Manager
What you can expect:
As an Assistant Store Manager, you serve as a motivating example and assist the Store Manager in overseeing and managing all store areas and team members to achieve KPIs, driven by an unwavering commitment to providing outstanding customer service.
- Full responsibility of all store areas and team members in the absence of the Store Manager and any operational tasks connected with this
- Oversee the store&aposs staffing needs, including work schedules, staff rotations, and holiday planning, while applying internal, conventional, and contractual rules to boost sales.
- Ensure sales target is consistently achieved and manage overall daily retail store operations
- Assist the Store Manager and coordinate with the back office support activities (cashing purchases, fund collection, unknown mark-downs) and logistics
- Ensure smooth execution of services taken places at store and sustain premium brand image at store level
- Manage, motivate and provide supervision to staff at the store for excellent products presentation and customer service at all times
- Handle customers enquiry on company and or product information in professional quality
- Implement and maintain a customer centric mindset to build a loyal customer base
- Drive the use of all available tools and ensure procedures are executed and policies followed
- Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Superior and retail team
- Assist Store Manager in preparing monthly reports and sales analysis
- Assist in adhoc matter as and when required
Your profile:
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Passionate in leading, motivating and training team members through active supervision
- Ability to be flexible and adaptable to the need of the business
- Demonstrate strong commercial acumen and brand knowledge
- Willingness to constantly learn & develop
- Excellent communication skills at all levels, both written and verbal
- Experience in networking & building relationships
Your benefits:
- Competitive salary, commission and attractive benefits
- Global career path for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each persons authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
