Key Responsibility:
Enterprise Architecture & Strategy
- Define and own the enterprise architecture roadmap aligned with retail business strategy and digital transformation initiatives.
- Establish architecture standards, principles, and governance across retail applications, infrastructure, and data platforms.
- Ensure alignment between business capabilities (stores, supply chain, merchandising, CRM, e-commerce) and IT solutions.
- Act as a strategic technology advisor to executive leadership and business stakeholders.
IT Infrastructure Leadership
- Oversee on-premises, cloud, and hybrid infrastructure supporting retail stores, data centers, and digital platforms.
- Ensure high availability and performance for mission-critical retail systems (POS, ERP, WMS, OMS, CRM, e-commerce).
- Lead capacity planning, disaster recovery (DR), and business continuity planning (BCP) for retail operations.
- Manage infrastructure vendors, service providers, contracts, and SLAs.
Retail Solutions Architecture
- Design and govern end-to-end architectures for retail systems including POS, store systems, ERP, supply chain, loyalty, and digital commerce platforms.
- Ensure seamless integration between store systems, e-commerce platforms, payment gateways, and backend enterprise systems.
- Promote modern architecture patterns such as microservices, APIs, event-driven architecture, and cloud-native solutions.
- Guide teams on adopting scalable omni-channel and customer-centric solutions.
Security, Compliance & Resilience
- Ensure infrastructure and enterprise architectures comply with security, data privacy, and regulatory requirements (e.g., PCI-DSS, data protection laws).
- Partner with Information Security teams on security architecture, threat mitigation, and risk management.
- Implement identity and access management, monitoring, logging, and fraud prevention controls.
Team Leadership & Governance
- Lead, mentor, and develop infrastructure and enterprise architecture teams.
- Establish clear objectives, KPIs, and performance management for teams.
- Drive architecture review boards (ARB) and decision-making forums.
- Foster a culture of innovation, reliability, and continuous improvement.
Financial & Operational Management
- Own infrastructure and architecture budgets, cost optimization initiatives, and ROI tracking.
- Drive cloud cost management, vendor consolidation, and operational efficiency.
- Ensure operational best practices using ITIL, DevOps, and SRE principles.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- 1215+ years of IT experience with strong focus on infrastructure and enterprise architecture.
- 5+ years in a senior IT leadership or enterprise architecture role.
- Proven experience in retail or consumer-facing industries.
- Strong expertise in cloud platforms (AWS, Azure, and/or GCP).
- Retail systems: POS, ERP, WMS, OMS, CRM, loyalty platforms
- Infrastructure: data centers, networks, virtualization, storage, backup, DR
- Cloud & hybrid architecture
- Enterprise architecture frameworks (TOGAF preferred)
- System integration, APIs, middleware, and messaging platforms
- Security architecture, PCI-DSS, and data privacy compliance
- DevOps, CI/CD, automation, and Infrastructure as Code (IaC)
- Strong leadership and people management skills
- Excellent communication and stakeholder engagement abilities
- Strategic thinking with strong execution focus
- Ability to manage complexity in fast-paced retail environments
CP AXTRA | Lotus's
CP AXTRA Public Company Limited.
Nawamin Office: Buengkum, Bangkok 10230, Thailand
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