Objectives
We are looking for a proactive, detail-obsessed, and people-driven HR Associate to be the engine behind our Hanoi office. This is a true generalist role: you will own end-to-end recruitment coordination, bring our employer brand to life, keep HR operations running flawlessly, and ensure the office is a place people love to come to. You will be the first HR face many candidates and new joiners meet - and the person the Hanoi team relies on every day. If you want to learn the full breadth of HR fast, in a high-standard environment where ownership is rewarded, this is the seat.
Job Description
Talent Acquisition (50%)
- Coordinate the full recruitment cycle for Hanoi-based roles: post jobs, source candidates across channels (LinkedIn, job boards, talent communities, referrals), and screen CVs against role requirements.
- Schedule and arrange interviews, manage candidate communication, and ensure every candidate has a smooth, professional experience from first contact to offer.
- Maintain the candidate pipeline and recruitment tracker; report sourcing progress and time-to-hire to the HRD and Hiring Managers.
- Run a structured onboarding for new joiners – paperwork, first-day setup, orientation – so they are productive and welcomed from day one.
HR Operations & Coordination (20%)
- Prepare and manage employee records, labor contracts, and HR documents accurately and confidentially throughout the employee lifecycle.
- Support monthly HR operations: timekeeping, leave tracking, social insurance (SHUI) procedures, and clean, up-to-date HR data on the system.
- Assist with onboarding/offboarding logistics and respond to day-to-day employee queries on policies and procedures.
- Act as the HR point of contact between the Hanoi office and the HCMC Headquarters, ensuring smooth two-way communication and consistent ways of working across locations.
- Roll out and uphold company-wide HR policies, processes, and standards at the Hanoi office, making sure local practice stays fully aligned with HQ.
- Localize and communicate HQ policies and announcements to Hanoi employees, and surface local needs, feedback, and exceptions back to HQ for resolution.
- Ensure Hanoi HR operations comply with internal policies and Vietnam labor regulations, flagging gaps or risks to the HRD early.
Office & Admin (30%)
- Own daily operations of the Hanoi office: front-desk/reception, supplies, facilities, vendors, and a clean, well-functioning workspace.
- Manage office purchasing and expense tracking, working with Finance to keep admin spend organized and on budget.
- Coordinate logistics for internal events, team activities, and visitors at the Hanoi office.
Job Requirements
Must Have
Skills, Knowledge & Qualification
- Bachelor's degree (HR, Business, Economics, Communications, or related); fresh graduates with strong internship experience are welcome.
- 0-1 year of experience in HR, recruitment, admin, or a coordination-heavy role.
- Strong organization and attention to detail – you track many moving pieces without dropping any.
- Clear, warm communication in Vietnamese; working English for reading and basic written communication.
- Comfortable with Google Workspace (Docs, Sheets, Drive) and quick to pick up new HR tools and systems.
- High sense of confidentiality, reliability, and service mindset toward candidates and employees.
Good To Have
- Hands-on experience with sourcing tools (LinkedIn Recruiter, job boards)
- Content creation or social media skills (basic design, copywriting, short video) for employer branding.
- Familiarity with Vietnam labor law basics, SHUI procedures, or HR information systems.
Mindset
- Problem-solving: Approaches challenges with structured thinking and curiosity. Doesn't wait to be told the answer – asks, tries, and moves forward.
- AI-first: Actively uses AI tools to work smarter, faster, and better. Sees AI as a competitive advantage, not just a feature.
- Can-do attitude: Embraces ambiguity and high standards. Takes ownership even when the path isn't clear. Finds a way.
PMAX-er Identification
- Client Impact: Everything we do is ultimately to deliver real client impact and value.
- Innovation: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
- People development: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
- Integrity: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
- Teamwork and fun: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
- Extreme ownership: Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.
Benefits
At PMAX, we invest seriously in the people who are serious about growth. Here is what you get beyond the role itself:
Growth & Development
- Internal training and structured career development – you will learn the full breadth of HR fast, with real ownership early.
- External L&D budget sponsorship to keep building your craft (for official employees).
Recognition & Culture
- Quarterly and yearly recognition gifts and awards; gifts on birthdays, New Year, and special occasions.
- Holiday activities, Company Trip, Year End Party, Company Birthday, Culture Day, and Quarterly Town Hall.
- Quarterly team-bonding budget and snack time to keep the team close.
Health & Wellbeing
- Full-salary social insurance (SHUI) after the probation program (for official employees).
- Annual health check-up and VNI Healthcare Insurance (for official employees).
Flexibility & Perks
- Flexible working: 4 work-from-home days per month and 15 paid leaves per year.
- Laptop allowance / support for laptop purchase (for official employees), plus other staff welfare allowances.
Job Summary
Year of Experience:
3 years+
Job Level
Senior Manager
Report Line
CEO
Peer
Board of Management (BoM)
Subordinate
None
Salary Range
Negotiabl
Hiring Purpose
New Hire
Working Location:
6th Floor, Tuong Viet Building 95 Cach Mang Thang 8, Dist. 1, Ho Chi Minh City, Vietnam
Apply now
