Associate Manager - Salesforce Business Analyst

• Connect regularly with the client throughout each project to gather business and functional requirements.
• Map functional requirements to Salesforce HealthCloud features and functionality and build training materials for new users.
• Identify and log requirements to create, test, and launch the CRM solution.
• Evaluate information from various sources, resolve inconsistencies, and break down high-level information into details.
• Work with Architects and Developers to transform new requirements into design and implementation.
• Supervise data quality and integrity in platform applications with Salesforce Administrator and functional managers.
• Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Critical issue, Workflows & Approvals, and Process Builder.
• Support testing cycles (UAT, regression, system), training/training materials, and project management (updates, scheduling, invoicing).

Desired Profile:

• 8-10 years of experience in Salesforce HealthCloud projects. A minimum of 4 years working as a Business Analyst.
• Demonstrated ability as a Salesforce Administrator or Salesforce App Builder
• Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.
• Experience with Health Cloud.
• Understanding of the Lifesciences industry, processes, etc