Billing Coordinator

About LG Electronics

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, Life's Good, embodies our commitment to ensuring a happier, better life for all.

With a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions.

Our management philosophy, Jeong-do Management, embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management, these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom, fostering a collaborative work environment.

Join us and become a part of a company that is not just about creating solutions for a better life, because at LG, Life's Good.

About the job:

The Billing Collector is responsible for managing billing processes, expense claims, and collections related to system air conditioning services. This role ensures accurate invoicing, timely collections, and compliance with internal and external billing policies.

What youll do

Billing & Collections:

• Process billing documents (e.g., Memo-bill Orders, Claim Manuals) for system air conditioning services.
• Manage collections for Lump Sum, Amortized, and Other Collection plans as per CCVS guidelines.
• Ensure timely billing with physical/virtual shipment options (where applicable).

Expense Claims:

• Register and track warranty claims, including part returns and analysis per customer agreements.
• Dispute invalid/excessive charges to prevent erroneous payments.

What you must have:

• Bachelor's degree in Business Administration, or a related field
• 13 years of experience in sales support, billing, collections, or claims processing, or administrative roles
• Strong coordination and communication skills
• Detail-oriented with good organizational and time management abilities
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Ability to multitask and work under pressure
• Good command of English and Thai