About the Role
Centara Hotels & Resorts is seeking an experienced Brand Head Pre-Opening to lead the launch of PITSTOP Hotels, an exciting new budget hotel brand developed through the strategic partnership between Centara Hotels & Resorts and OR (PTT Oil and Retail Business).
This is a unique opportunity to build and launch a new hospitality brand from the ground up, shaping its operating model, guest experience, technology ecosystem, and nationwide expansion strategy.
Key Responsibilities
- Lead the end-to-end pre-opening and rollout of PITSTOP Hotels across Thailand.
- Develop and implement the brand's operating model, service standards, and SOPs.
- Drive project planning, stakeholder management, and cross-functional collaboration with Centara, OR, contractors, and business partners.
- Design and implement a technology-driven hotel operation, including digital guest journey, PMS, and Business Intelligence tools.
- Develop scalable operational processes, performance KPIs, and revenue strategies.
- Ensure successful hotel openings with strong commercial performance, operational excellence, and guest satisfaction.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum 8 years of experience in hotel operations or hospitality management.
- Proven experience in hotel pre-opening, concept development, or multi-property rollout.
- Strong knowledge of hotel technology, PMS, OTA connectivity, and digital guest experience.
- Excellent project management and stakeholder management skills.
- Fluent in Thai and English.
Why Join Us
- Lead the launch of a brand-new hotel concept in partnership between Centara and OR.
- Play a key leadership role in shaping Thailand's next-generation budget hotel brand.
- Work with cross-functional leaders in a fast-paced, entrepreneurial environment.
- Attractive compensation package and long-term career growth within Centara Hotels & Resorts.
