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Sanlam

Broker Relationship Manager

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  • Posted a month ago

Job Description

Who are we

SanlamAllianz Namibia is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, SanlamAllianz Namibia is increasingly introducing greater financial and technical expertise.

What will you do

The focus of this position is to partner with insurance brokers through the provision of advice and support on insurance policies and products. The incumbent should be dynamic and results-driven to build, support, and grow our broker ecosystem. He should possess an in-depth knowledge of the insurance industry and its products. The role is pivotal in ensuring that brokers are well-equipped, motivated, and supported to deliver greater sales, client satisfaction, and market share growth.

What will make you successful in this role

Broker Identification & Appointment

Conduct market analysis to identify potential brokers aligned with SanlamAllianz values

Ensure timely and compliant broker appointments and contract execution

Training & Development

Deliver comprehensive product training to brokers.

Equip brokers with modern sales techniques, CRM tools, and industry insights

Promote continuous learning through workshops, seminars, and ongoing education initiatives

Relationship Building

Establish and maintain consistent, professional communication channels with brokers to ensure ongoing support and collaboration

Build trust and loyalty by providing transparent, reliable, and consistent support.

Sales & Marketing Support

Design local marketing strategies and campaigns.

Offer co-branded marketing materials to enhance visibility.

Empower brokers with tools and support to maximize lead generation and accelerate business outcomes

Market Share Expansion

Monitor broker performance (sales volume, conversion rates, client retention)

Develop targeted growth strategies with high-performing brokers

Performance Management, Review & Feedback

Conduct regular broker performance reviews

Provide constructive feedback and actionable solutions

Compliance & Regulatory Adherence

Secure compliance and regulatory requirements

Mitigate risks by ensuring brokers operate within legal frameworks

Qualification and Experience

School leaving certificate

Bachelor's degree in Business, Marketing, Finance, or related field

Proven experience of minimum 2 years in broker management, sales or financial services

Knowledge and Skills

Strong knowledge of insurance products and market trends

Excellent people, negotiation, and relationship-building skills

Ability to analyse performance data and develop growth strategies

Familiarity with compliance and regulatory frameworks in financial services

Excellent english (verbal & written) language skills; An additional local Namibian language will be a competitive advantage

Strong interpersonal skills

Result driven and able to meet deadlines

Problem identification and problem-solving skills

Accurate, organised and detail orientated

Reliable, hardworking and accountable

Personal Attributes

Business insight - Contributing independently

Decision quality - Contributing independently

Builds effective teams - Contributing independently

Plans and aligns - Contributing independently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

Our commitment to transformation

SanlamAllianz Namibia is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. SanlamAllianz Namibia Employment Equity plan and targets will be considered as part of the selection process.

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About Company

Job ID: 142696317