We are looking for a skilled Business Analyst to drive the development of our video streaming service. You will bridge the gap between business stakeholders and the technical team to deliver seamless experiences in Movies, TV Shows, and Live Sports. You will focus heavily on user journey, subscription monetization, and business intelligence.
Responsibilities
1. Product & Feature Analysis
- Gather and analyze requirements for video on demand and live sports features.
- Create clear documentation: User Stories, Functional Specifications, and Wireframes.
2. User Management & Monetization
- Design flows for customer registration, authentication, and authorization.
- Define requirements for subscription tiers, billing, and payment systems.
3. Data & Reporting
- Collaborate with stakeholders to define KPIs and build business reports (e.g., Churn rate, Monthly Active Users, Revenue).
- Validate data accuracy and assist in UAT (User Acceptance Testing)
Qualifications
- Experience: 2+ years as a Business Analyst or Product Owner.
- Domain Knowledge: Experience in Video Streaming (OTT), E-commerce, or Subscription-based businesses is highly preferred.
- Technical Skills: Proficiency in writing User Stories, SQL (basic), and using tools like Jira/Confluence.
- Communication: Strong command of English and Thai; ability to explain complex flows to both devs and business teams.
- Mindset: Analytical, detail-oriented, and user-centric.
