Position Overview
We are seeking a skilled Business Analyst to join our team, focusing on operational requirements analysis and business requirements document (BRD) development for software solutions. This role will bridge the gap between JLL's operational needs and technical implementation teams.
Key Responsibilities
Requirements Gathering & Analysis
- Collaborate with JLL operational stakeholders to gather comprehensive business requirements
- Conduct stakeholder interviews and workshops to understand operational processes and pain points
- Analyze current operational workflows and identify improvement opportunities
- Document functional and non-functional requirements with precision and clarity
Documentation & Design
- Develop detailed Business Requirements Documents (BRDs) for software development projects
- Create system workflows, process diagrams, and data flow documentation
- Translate business needs into technical specifications and user stories
- Maintain requirements traceability matrices and acceptance criteria
Stakeholder Management
- Facilitate requirement review sessions with business stakeholders and development teams
- Present system proposals and gather feedback for requirement refinement
- Ensure clear communication between operational teams and technical developers
- Manage requirement changes and maintain documentation updates
Agile Collaboration
- Work closely with development and QA teams under Agile methodology
- Participate in sprint planning, daily standups, and retrospectives
- Support user acceptance testing and requirement validation processes
Required Qualifications
Education & Experience
- Bachelor's degree in Applied Mathematics, Computer Science, Business, or related field
- 2+ years of experience as Business Analyst or System Analyst
- Experience in software development lifecycle and requirements management
Technical Skills
- Proficiency in requirements documentation and BRD creation
- Experience with workflow design and system architecture documentation
- Knowledge of database concepts and SQL
- Familiarity with Agile methodology and project management tools
- Microsoft Office suite proficiency
Soft Skills
- Excellent communication and stakeholder management abilities
- Strong analytical and problem-solving capabilities
- Team collaboration and leadership skills
- Flexibility to adapt to changing business requirements
Preferred Qualifications
- Experience in real estate or property management operations
- Background in mobile application development or system analysis
- Knowledge of UX/UI principles and user-centered design
- Experience with process improvement and operational optimization
What We Offer
- Opportunity to work with a leading global real estate services company
- Professional development in business analysis and operational excellence
- Collaborative work environment with cross-functional teams
- Exposure to innovative technology solutions in real estate
Location: One Bangkok, Thailand
Employment Type: Full-time
Reports to: Head of Technology
