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Job type- Permanent with Client
Key Responsibilities:
. Lead process transformation initiatives from business analysis through implementation and benefits realization.
. Conduct process discovery workshops and document As-Is business processes.
. Analyze process bottlenecks and identify automation and optimization opportunities.
. Facilitate stakeholder discussions and requirements gathering across business, operations, and solution teams.
. Define To-Be business processes and recommend process improvement solutions.
. Manage project scope, action items, risks, issues, and follow-up activities to ensure timely delivery.
. Prepare project status reports, dashboards, and management updates.
. Coordinate with solution teams to clarify business requirements and support solution design.
. Support User Acceptance Testing (UAT) planning, execution, defect tracking, and issue resolution.
. Assist with user training, communication, and change management activities.
. Monitor project benefits realization and support FTE savings tracking and reporting.
. Ensure alignment of process improvement initiatives with business objectives and operational goals.
Requirements:
. Bachelor's Degree in Business, Finance, Information Systems, Engineering, or a related discipline.
. Minimum 5 years of relevant experience as a Business Analyst, PMO, Project Manager, or Business Transformation Consultant.
. Experience within the Banking or Financial Services industry.
. Strong process mapping, business analysis, and requirements gathering capabilities.
. Knowledge of Loan, Trade Finance, Remittance, KYC, AML, or Banking Operations processes is preferred.
. Experience in Business Process Reengineering(BPR) initiatives is preferred.
. Experience in automation, digital transformation, or process improvement initiatives is advantageous.
. Understanding of Power Platform, Power Apps, workflow automation, AI, and OCR solutions is advantageous.
. Proven experience in facilitating workshops, stakeholder engagements, and cross-functional discussions.
. Strong documentation, reporting, and presentation skills.
. Experience supporting User Acceptance Testing(UAT), including planning, execution, and issue management.
. Excellent written and verbal communication skills in English.
. Candidates with Japanese language proficiency would be highly preferred, as this would be an added advantage in supporting effective communication and collaboration with Japanese-speaking stakeholders.
Job ID: 152909281