Business Analyst (Senior)

 Roles & Responsibilities:

• Serve as a liaison between business stakeholders (sales, marketing, revenue operations) and the technology teams.
• Gather, document, and validate requirements for enhancements, integrations, and process improvements.
• Analyze and translate business needs into functional specifications and user stories.
• Collaborate with admins, developers, and third-party vendors to ensure solutions meet requirements.
• Support the rollout of new features, enhancements, and integrations across the Software ecosystem.
• Provide user support, training, and documentation to ensure adoption and effectiveness.
• Help evaluate requests to ensure alignment with broader technology strategy.

Years of Experience:

• The ideal candidate will have 6-10 years of professional experience

Educational Qualification & Certifications (Optional):

• Bachelor s or Master s degree in Computer Science , Information Technology , or related field.

Skill Set Required:

Must have:

• Experience in engineering/data-driven projects.
• Familiarity With The Following Tools Microsoft SQL Server, Azure DevOps/JIRA, Visio, Microsoft Office Suite
• Hands-on experience with Azure, exposure working in cloud migration projects.
• Proven experience working on complex data architectures and global data integration projects
• Excellent verbal and written communication skills; confident in client-facing roles
• Strong interpersonal and collaboration skills to work effectively with cross-functional teams
• Ability to work independently and manage multiple priorities in a fast-paced environment