Business Analyst

Major Accountabilities

• Work closely with clients to gather and analyze business requirements and translate them into clear documentation for technical teams.
• Partner with Sales and Tech Sales teams during the pitching and proposal stage to define scope, solution approaches, and project estimates.
• Identify business pain points and propose suitable software or digital solutions.
• Prepare business flow diagrams, user journeys, or initial wireframes to support design and development.
• Create and maintain key documents such as BRD, User Story, Functional Specification, and Requirement Documents.
• Act as a bridge between clients and internal teams (Sales, PM, Developers, Designers) to ensure alignment and understanding.
• Support the project team during UAT and delivery to ensure final output meets the agreed business objectives.

Job Qualification

• Bachelor's degree or higher in business or computer science with a strong understanding of business models and processes.
• At least 4-5 year of experience in translating business models into presentations using tools such as the business model canvas, workflow diagrams, sequence diagrams, and use cases, etc.
• Demonstrated knowledge of basic business concepts and operations.
• Strong written and verbal communication skills.
• Proficiency in creating ER diagrams and understanding site structure (preferred but not required).
• Demonstrate a strong willingness to adapt to evolving business environments and technologies.
• Analytical and Problem-Solving, apply skills in analyzing business needs and creating effective solutions.