Business Analyst & Software Developer - Manufacturing IT (Smart Factory)

About our group:

We are the Global Factory IT team at Seagate, responsible for MES and implementing data-driven solutions to support business decisions and operations. Leveraging AI, ML, and modern technologies, we enable real-time data analysis, predictive maintenance, anomaly detection, and process optimization. Our mission is to drive the Smart Factory initiative and maximize operational excellence through collaboration with business and machine development teams.

About the role - you will:

• Collaborate with cross-functional teams in factory operations, production, and IT to gather, document, and validate business requirements.
• Analyze existing processes, workflows, and data to identify gaps, inefficiencies, and opportunities for improvement.
• Define and document functional and technical requirements for manufacturing systems (ERP, MES, FIS, IoT platforms, etc.).
• Support system implementation, upgrades, and integration projects within the factory.
• Develop, implement, and support software solutions for data collection, integration, and analysis in a manufacturing environment.
• Apply AI/ML techniques for anomaly detection, predictive maintenance, and early detection of equipment or process issues.
• Support and maintain existing software and analytics solutions, ensuring high quality and minimal disruption to operations.
• Create and maintain technical documentation for troubleshooting and operational procedures.
• Prepare presentations and guides for internal knowledge sharing.

About you:

Education & Experience

• Bachelor's or Master's degree in Computer Science, IT, Engineering, Software Engineering, or related field.
• 0-5 years of experience in IT, business analysis, or application/software development. Recent graduates are welcome.
• Internship or academic project experience in system analysis or process improvement is a plus.

Technical Skills

• Requirements gathering & analysis: Ability to elicit, document, and validate business requirements using structured techniques.
• Process modeling & documentation: Familiarity with flowcharts, UML diagrams, or BPMN models to represent system workflows.
• Specification writing: Experience drafting Functional Specifications, Use Cases, and User Stories for development teams.
• Data analysis & reporting: Competence in analyzing datasets, creating reports, and interpreting trends using tools like Excel, SQL queries, or BI tools.
• Technical documentation & presentation: Ability to create clear troubleshooting guides and prepare presentations for stakeholders.
• Programming and scripting skills: Proficiency in Python and C# Java or other languages is a plus. Ability to write scripts for automation or data validation.
• SQL and database knowledge: Medium-level proficiency in SQL and understanding of relational databases (Oracle, PostgreSQL).
• Tools familiarity: Experience with VSCode, PyCharm, Visual Studio, JIRA, Confluence, Excel, BI tools, and version control (Git).
• AI/ML: Experience or interest in applying AI/ML frameworks (TensorFlow, Keras, scikit-learn, PyTorch) to manufacturing problems is a plus.
• Familiarity with Gen AI tools such as Copilot, ChatGPT, or Gemini is a plus.
• Data acquisition from industrial sensors, IoT devices, or factory automation systems is a plus.
• Experience with anomaly detection, predictive maintenance, or root cause analysis in manufacturing is a plus.
• Experience with big data platforms and real-time data processing is a plus.

Your experience includes:

Soft Skills

• Strong analytical and problem-solving abilities.
• Clear communication skills for both technical and non-technical audiences (English, spoken and written).
• Skilled in preparing structured documentation and visual presentations.
• Adaptable, eager to learn new technologies and processes.
• Open-minded, self-motivated, independent, and effective in cross-functional teams.
• Good attitude, service mind, and teamwork skills.

Location:

Teparak, Thailand

Home to 4,000+ employees, our Teparuk site produces nano-recording heads, a crucial component of the read/write functionality of a hard disk drive. Our Teparuk facility is a fun and active site. Here at work you and your colleagues can grab breakfast, lunch, dinner and snacks at our 24-7 on-site canteen and coffee shop. Get in a few laps around our running track or enjoy volleyball, ping pong, badminton or football through our on-site gymnasium and fitness center. We also offer music, dance and yoga activities. Enjoy many on-site festivals and celebrations as well as opportunities to give back to the local community.