We are looking for an experienced Business Analyst to join our Platform Delivery Management team and help transform complex business requirements into practical digital solutions.
Key Responsibility:
- Analyze and translate business requirements into process flows, system interactions, and user stories.
- Design and document BPMN workflows, data requirements, and business rules.
- Work closely with Product, Engineering, Architecture, QA, and UX/UI teams to ensure solutions meet business needs.
- Support Sprint & Squad execution by clarifying requirements and resolving functional issues.
- Define test scenarios and lead UAT / functional validation to ensure quality and business alignment.
- Analyze system logs, transaction data, and user feedback to identify process improvements and system inefficiencies.
- Support end-to-end delivery of digital products from requirements through implementation.
Key Qualifications:
- 4–6 years of experience as a Business Analyst, Systems Analyst, or Solution Analyst in digital/technology environments.
- Bachelor's or Master's degree in Business, Information Systems, Industrial Engineering, Computer Science, or related fields.
- Experience with mobile applications, e-commerce, digital loyalty, or fintech solutions.
- Strong knowledge of UML, BPMN, SQL, REST APIs, and JSON.
- Experience working with Agile / Scrum teams.
- Strong analytical, problem-solving, documentation, and cross-functional communication skills.
