Business Analyst

Role Overview

The Business Analyst is part of the IT team and represents IT ownership in business analysis, solution design, project delivery, UAT execution, and operational support. This role works closely with business users, development teams, and vendors to ensure IT solutions are delivered effectively, operated smoothly, and comply with internal standards, security policies, and IT governance.

Key Responsibilities

Gather, analyze, validate, and prioritize business and technical requirements through discussions and collaboration with stakeholders

Translate business needs into clear functional, technical, and integration specifications

Define solution approaches and support solution design in alignment with IT standards

Support project delivery by coordinating with business users, development teams, and vendors, including planning, impact analysis, and requirement change management

Monitor, track, and report project status, progress, risks, and issues to relevant stakeholders

Define, execute, and review UAT strategies, test scenarios, and defect resolution in collaboration with business users and development teams

Support knowledge transfer and provide system training to users as required

Support operational systems, production issues, and incident handling as required

Identify opportunities to improve and streamline operational processes

Ensure compliance with internal standards, security policies, regulatory requirements, and IT governance requirements

Perform other duties as assigned

Qualifications

Bachelor's degree in IT, Computer Science, Engineering, or a related field

At least 3 years of experience in Business Analysis or IT project delivery

Experience working on IT projects across the system development lifecycle (SDLC)

Experience working with cross-functional teams, including business users, developers, and vendors

Basic to intermediate knowledge of SQL

Strong analytical, communication, and stakeholder management skills

Knowledge or experience in the life insurance business will be considered an advantage

Welfare and Benefits

• Annual bonus of 2 month(s)
• Performance/results-based bonus
• Hybrid Working
• Flexi Time & Working hours: 7.5 hours per day
• 5-day work week (Mon - Fri)
• Provident Fund
• Scholarship/ education allowance
• Social security
• Health insurance
• Accident Insurance
• Ordination leave
• Annual trip or party
• Happy Hour

Location : BTS Chon Non Si

Thaire life Assurance Public Company Limited

92/7 Sathorn Thani 2 Building, 6th Floor,

North Sathorn Road, Silom, Bangrak,

Bangkok 10500

Tel : 02-666-9000 ext. 5311

www.thairelife.co.th