Build and maintain relationships with HR and Compensation & Benefits stakeholders in Vietnam
Engage clients through conversations to understand their business context and workforce priorities
Support client discussions by asking relevant questions to clarify needs and challenges
Business Development & Opportunity Support
Take lead initiative in business development activities for WTW's compensation survey and rewards solutions to grow the number of participants actively in targeted industries
Develop understanding of client needs and identify potential areas where WTW W&R solutions may be relevant to translate into opportunities for project work
Lead and accountable for follow-up on opportunities and maintaining client engagement to ensure retention and roll-over ease from competitor surveys in Vietnam
Survey Participation & Client Support
Introduce and position WTW's compensation survey to prospective participants
Support clients in understanding participation requirements, timelines, and data submission
Maintain regular follow-ups with clients throughout the survey cycle
Market Insight & Feedback
Build knowledge of Vietnam HR practices and compensation trends over time
Provide feedback to internal teams on:
Client responses and questions
Market expectations and challenges
Internal Collaboration
Work closely with regional consulting and survey teams to understand WTW tools and offerings
Craft alignment between client needs and internal solutions
Act as the communication bridge between Vietnamese clients and regional teams to provide local context and establish strong client relationships
Qualifications
The requirements
Native Vietnamese with good working proficiency in English
Around 2–3 years of relevant experience (candidates with with prior experience in data survey and experience working and growing the vietnamese client database will be strongly considered)
Exposure to:
HR, Compensation & Benefits, recruitment; or
Business development / client-facing roles
Good communication and interpersonal skills
Able to engage in structured conversations and ask relevant questions to understand client needs
Willingness to learn about compensation, rewards, and HR topics
Proactive and comfortable working in a cross-border environment