Business Development Manager

Job Purpose:

Responsible for generating new business and maintaining existing accounts in the freight forwarding industry (Air, Ocean, and Land). Achieve sales targets while delivering excellent customer service.

Key Responsibilities:

Business Development:

• Identify and pursue new business opportunities in freight forwarding.
• Develop and implement sales strategies to achieve revenue goals.

Account Management:

• Maintain strong relationships with existing clients.
• Prepare quotations and negotiate rates.

Market Intelligence:

• Monitor market trends, competitor activities, and pricing.

Collaboration:

• Coordinate with operations and procurement teams for service delivery.

Reporting:

• Maintain accurate records of sales activities and pipeline in CRM.

Customer Service:

• Resolve customer issues promptly and professionally.

Qualifications:

• Bachelor's degree in Business, Logistics, or related field.
• 4–5 years of hands-on Freight Management / Freight Forwarding business development experience (Air / Ocean preferred).
• Strong knowledge of logistics and supply chain solutions.
• Excellent communication and negotiation skills.

Skills:

• CRM proficiency
• Market research and analysis
• Relationship building
• Ability to work independently and under pressure

Should you be interested in this position, please click Apply and submit your résumé together with your expected salary.