Business Development Specialist - Forex

Responsibilities

• Represent the company to identify and acquire new potential partners, Introducing Brokers (IBs), clients, and investors.
• Manage and expand existing client relationships to continuously drive trading volume and revenue.
• Negotiate high-level deals and develop innovative, out-of-the-box solutions to meet client needs.
• Achieve individual and team sales targets and KPIs.
• Provide ongoing guidance, coaching, and performance feedback to sales team leaders and members.
• Develop training materials, call scripts, and monitoring systems to improve sales effectiveness and productivity.
• Analyze sales data to optimize team performance and provide individual feedback.
• Monitor competitor strategies and propose competitive countermeasures to management.
• Liaise with the General Manager on management matters and report on team performance.
• Handle customer complaints and collaborate with support teams to ensure client satisfaction.
• Provide feedback on the efficiency of customer service processes to improve overall service quality.

Qualifications

• Bachelor's degree in any field.
• Proven work experience in Sales or Business Development (open to fresh graduates).
• Thai nationality.

Technical Skills

• Knowledge of stock, securities, and forex markets is an advantage.
• Familiarity with trading platforms such as MetaTrader 4 (MT4) is an advantage.

Competencies

• Strong leadership qualities with a positive, team-oriented mindset.
• Sales-driven with excellent negotiation and interpersonal skills.
• Ability to work under pressure and resolve complex problems effectively.
• Excellent communication skills (phone and email) with a strong service mindset.