Business Insights Analyst

Unilode manages the world's largest outsourced fleet of ULDs (Unit Load Devices) and owns the largest global network for the maintenance and repair of containers, pallets, and inflight food service equipment. Our outsourcing solutions help our customers improve business performance and deliver efficiencies and operational benefits.

Role overview:

The Business Insights Analyst plays a key role in strengthening Unilode's long-term analytics capabilities through tools such as Power BI, Databricks, SQL, and Python.

With a strong focus on data storytelling and uncovering the why behind performance, the role partners closely with the Customer Success function to deliver actionable insights for top- and mid-tier global carriers, while collaborating across internal teams to scale analytics capabilities and support data-driven decisionmaking.

The role also supports cross-functional initiatives relating to Customer Portal features, BI products, and goto-market readiness, ensuring stakeholders are aligned and prepared for successful adoption and execution.

As part of the wider Business Analytics & Process Excellence (BAPE) team, the position contributes to the continued evolution of a high-performing, scalable, and insight-driven analytics function.

What's in it for you:

• Up to 14 days of annual leave
• Group insurance
• Life Insurance
• Disability Insurance

You:

You will add to our quality culture if you can bring:

• Experience working with KPIs, reporting, analytics, or performance management within a customer-focused environment.
• Strong capability in translating complex analytical findings into meaningful business insights and presentations.
• Experience working with Power BI and SQL.
• Strong analytical and problem-solving capability with the ability to identify trends and root causes.
• Experience collaborating within cross-functional teams.
• Experience presenting insights directly to customers or external stakeholders.
• Experience with Databricks, Python, Git, or cloud-based database solutions.

For your application to be considered please apply directly to us here:

Business Insights Analyst BKK