Business Process Analyst

Role & Responsibilities:

• Ensure strategic alignment, resource optimization, and the delivery of high-value organizational objectives
• Lead the identification and management of cross-project dependencies to prevent scope overlap
• Ensure a seamless end-to-end user experience across the entire portfolio
• Standardizing documentation templates and process modeling methodologies across the enterprise
• Ensuring high user adoption and long-term proficiency for end-to-end process transformations
• Proactively identify project roadblocks and facilitate communication to resolve issues, ensuring transparent and efficient solution delivery
• Perform root cause analysis to ensure long-term stability and process optimization

Qualification:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• At least 3-5 experience in Business Analysis, Requirements Gathering, or related roles within cross-functional project environments.
• Strong ability to translate complex business requirements into clear Business Requirement Documents (BRD) and Functional/Technical Specifications.
• Solid understanding of end-to-end business processes, system integration, and functional architecture design.
• Hands-on experience in User Acceptance Testing (UAT), including test case creation, execution, and sign-off management.
• Experience working closely with Project Managers and development teams throughout the full project lifecycle.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication skills in English, both written and verbal.