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Muang Thai Life Assurance Public Company Limited

Business Process Management Specialist

3-5 Years
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  • Posted 8 hours ago
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Job Description

Key Responsibilities:

  • Research information to be used in conducting project feasibility studies (Feasibility Study).
  • Prepare cost benefit analysis and summaries of requirements for process development.
  • Collect information on current operating processes for use in study and analysis to improve work processes.
  • Research information beneficial to process improvement, such as work improvement and development techniques or modern technologies.
  • Analyze problems and/or limitations of current processes and propose effective approaches for process improvement.
  • Monitor, follow up, and report on the implementation of new work processes in accordance with the established plans.
  • Act as an assistant to management in managing various process improvement projects as assigned, including:

-Reviewing the accuracy and completeness of system analysis and operational techniques of various departments, as well as projects or approaches for efficiency improvement, and providing recommendations on relevant issues.

-Monitoring progress of process improvement projects.

-Monitoring the use of systems or work processes that have been improved/developed in accordance with the plans.

-Resolving issues arising during project implementation.

  • Provide advice on relevant techniques for operations so that team members and various departments can resolve preliminary issues and perform their duties efficiently.

Qualifications:

  • Bachelor's degree or higher in Industrial Engineering, Business Administration, or other related fields.
  • Experience in Information Technology or Management Information Systems (MIS) will be highly advantage.
  • At least 3 years of experience in process improvement or process development.
  • Strong skills in analytical thinking, operational planning, control, monitoring, evaluation, coordination, and negotiation
  • Ability to work effectively under high pressure
  • Proficiency in English, computer usage, and basic software programs
  • Knowledge and understanding with the ability to analyze work processes and various techniques
  • Knowledge and understanding of technology and new bodies of knowledge (Technology-oriented)
  • Strong questioning skills to elicit desired answers (Questioning Skill)
  • Good interpersonal relationships with colleagues and various departments (Interpersonal Skill)
  • Good communication skills
  • Skills in providing consultation, guidance, and on-the-job training

Remark: This position requires a criminal record information check when consideration for employment to ensure safety and maintain standards of the organization.

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Job ID: 144499213