Business Support Specialist

Fujitsu

Bengaluru

5-7 Years

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Job Description

Perform software-related QA translations and technical translations from Japanese to English and vice versa
Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates
Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English
Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed
Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes
Provide language support to other team members as needed
-Business process and service improvement for service enhancement -Training and team development, Mentoring, coaching -Business Process and Service Improvement -S&R (Sense and Respond) Communication Cell

Role: Business Analyst

Industry Type: IT Services & Consulting

Department: Data Science & Analytics

Employment Type: Full Time, Permanent

Role Category: Business Intelligence & Analytics

Education

UG: Any Graduate

PG: Any Postgraduate

More Info

Job Type:

Permanent Job

Industry:

Information and Communications Technology (ICT)

Role:

Business Analyst

Function:

Employment Type:

Full time

About Company

Fujitsu

Fujitsu Consulting India Private Limited (FCIPL) is the IT services consulting arm of Fujitsu Group. Fujitsu Consulting integrates the core expertise of the Fujitsu companies and its partners to deliver complete business solutions in the areas of IT Consulting, Managed Infrastructure Services, Application Services, and ERP. Fujitsu Consulting India is a Global Delivery Centre and is ably supported by its skilled workforce across development centers in Pune, Bangalore, NOIDA, and Hyderabad to enable the delivery of services to more than 36 countries. Our lines of business include Managed Infrastructure Services, Business Application Services, and Enterprise operations Services. We were the first in India and second in the world to be assessed with CMMI L5 for services. This enables us to offer our clients quality, predictable, and continuously improving deliverables every time. With over 200 projects across verticals, we endeavor to add value through our services to our customers and offer our employees a world-class work ecosystem to perform.

Job ID: 108703759

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Last Updated: 09-07-2026 09:12:38 AM

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