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bts group holdings public company limited

Business Transformation Manager (AI Project)

10-12 Years
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Job Description

Responsibilities :

  • Design and lead the enterprise - wide business process transformation roadmap.
  • Identify, prioritize, and implement AI - driven automation opportunities. (Agentic AI, RPA, workflow orchestration)
  • Deliver measurable business cases with quantifiable ROI. (not just PoC)
  • Establish governance & CoE (Center of Excellence) for Intelligent Automation.
  • Drive adoption and change enablement across functions.

Qualifications :

  • Bachelor's degree or higher in related fields
  • 10 years of experience in Business Transformation / Shared Services / Intelligent Automation
  • Strong delivery record in AI - driven automation (RPA, NLP, Agentic AI, workflow automation)
  • Hands - on with tools ; UiPath, Power Automate, n8n, ServiceNow AI, SAP BTP, or similar
  • Demonstrated proven business cases - not only PoCs, but live deployments with measurable ROI

Knowledge and skills :

  • Business Process Re - engineering (BPR) & Shared Services
  • Agentic AI & Intelligent Automation Technologies
  • Enterprise Systems Integration
  • Governance, Risk, and Compliance (GRC)
  • Change Management & Organizational Behavior

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Job ID: 147301355