Set up and manage campaign configurations in the backend system, ensuring completeness, accuracy, and timely execution
Act as the main contact point for relevant teams, ensuring effective communication and alignment for assigned tasks
Collaborate with relevant teams to align on requirements and ensure mutual understanding to set up campaigns in the backend system as per business needs
Monitor and assist in resolving daily operational issues and troubleshooting to maintain smooth campaign performance
Proactively initiate process improvements to streamline workflows and identify essential features and requirements to enhance operational efficiency
Requirements
Bachelor's degree in a related field.
Proficient in working with Microsoft Excel and Google Sheets, with a strong understanding of necessary formulas, Pivot Tables, and basic data analysis skills.
Strong attention to detail and the ability to efficiently manage large volumes of data.
Excellent communication and coordination skills to work effectively with cross-functional teams, and the ability to work both independently and as part of a team.
Able to work effectively and efficiently toward goals in a complex, diverse, and fast-paced environment.
Logical thinking and problem-solving mindset with the ability to troubleshoot and resolve operational. issues.
Proactive attitude in self-learning and a mindset focused on continuous improvement of work processes.
Experience in e-commerce, food delivery, or working with backend systems or campaign setup tools is a plus.