Channel Management (Shopee)

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Job Description

Job Description

Manage communication channels to ensure effective seller engagement and smooth internal coordination.
Analyze market trends and seller data to provide strategic recommendations for improving educational content and seller support initiatives.
Plan, allocate, and execute seller education content based on sentiment analysis, market trends, and team objectives.
Monitor seller sentiment and feedback to adjust strategies and improve content relevance.
Collaborate with cross-functional teams to align educational content with business goals and seller growth strategies.
Develop action plans and recommendations based on data insights to enhance seller engagement and retention.
Maintain content accuracy and scheduling across multiple platforms using project management tools.

Requirements

Graduated with a Bachelor's degree in

Bachelor's degree in Marketing, Communications, Business, Data Analytics, or a related field (preferred).
Experience in data analysis, market research, or the e-commerce industry.
Prior experience working in cross-functional teams within an e-commerce or digital business environment.

Strong Communication Skills

Good Presentation Skills and receiving feedback
Ability to articulate ideas clearly in writing and verbally to diverse internal and external stakeholders.

Multitasking & Organizational Skills

Proven ability to manage and prioritize multiple projects and deadlines.
Strong organizational skills to oversee content flow and scheduling across different channels.

Experience In Cross-Functional Teams

Strong organizational and time management skills to manage multiple projects and meet deadlines.
Experience working collaboratively across multiple departments to achieve shared goals.
Ability to work with various teams to allocate resources and drive results.

Problem-Solving & Analytical Skills

Ability to identify issues based on seller feedback and provide actionable solutions.
Strong analytical skills to assess seller sentiment and adjust strategies accordingly

Content Planning And Execution

Experience in planning and scheduling content, especially sentiment-based content or content based on team needs.
Knowledge of content calendars, project management tools, and scheduling platforms.
Ensure that all content is accurate, appropriately timed, and aligned with communication objectives

Data Analysis & Market Insights