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VYBE ASIA

Client Services Manager

3-5 Years

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

About the Role

We are looking for an experienced Client Service Manager with strong knowledge of the Thailand market and a solid background in digital marketing. The ideal candidate will act as a key liaison between clients and internal teams, ensuring exceptional service delivery and long-term client relationships.

Key Responsibilities
  • Manage and grow relationships with clients based in Thailand
  • Act as the main point of contact for client communication, strategy alignment, and issue resolution
  • Understand client business objectives and translate them into effective digital marketing solutions
  • Coordinate with internal teams (creative, media, production, digital) to ensure timely and high-quality delivery
  • Present strategies, reports, and performance updates clearly and confidently
  • Identify upselling and cross-selling opportunities
  • Travel for client meetings, presentations, and project execution as required
Requirements
  • Minimum 3+ years of experience handling clients in the Thailand market
  • Proven experience in client servicing / account management within a digital marketing, advertising, or agency environment
  • Strong understanding of digital marketing (social media, content, campaigns, production workflows, etc.)
  • Fluent in Thai and English (spoken and written)
  • Excellent communication, presentation, and negotiation skills
  • Strong organizational and multitasking abilities
  • Willingness and flexibility to travel for work
What We Offer
  • Market-competitive salary
  • Opportunity to work with regional and international clients
  • Dynamic, fast-paced, and collaborative work environment
  • Career growth and exposure across multiple markets


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Job ID: 138862729