CM | Customer Service Specialist

Job Title:

Customer Advisor (Electronic Customer Support)

Job Summary:

Join our dynamic team in Bangkok! We are looking for tech-savvy communicators to provide world-class support for a leading electronics brand. If you are fluent in Thai and English and love solving problems, this is your next career move.

Key Responsibilities:

• Handle outbound customer calls related to post-sales inquiries and support
• Respond to customer emails promptly and professionally
• Resolve customer issues, complaints, and service-related concerns
• Provide guidance on product usage, troubleshooting, and warranty policies
• Maintain up-to-date knowledge of products, services, and company policies

Qualifications & Requirements:

• Fluent in Thai

Work Schedule:

Fixed shifts starting between 9 AM – 12 PM appeals to people looking for stability compared to traditional 24/7 call centers.

Benefits:

• KPI-based performance and attendance incentives
• Medical insurance

Language Requirements:

• Thai (Required)