Design report/dashboard and monitor collection key measurements and risk mitigation performance for unsecured loan products.
Ensure that appropriate actions are promptly taken if necessary.
Provide collection strategy (Collection treatment by segmentation) based on cost-benefit justification (Eg. Champion/Challenger test) where you must execute the criteria on the system.
Monitor and report are necessary as a monthly basis.
Provide regular updates and performance reports to management (weekly/monthly).
Ensure collection policy/procedure follows Compliance and Regulatory requirements. Eg. Debt Collection Act, BOT regulation, etc.
Work closely with the Collection Operation Unit to ensure the effectiveness of collection process & improvement.
Perform segmentation of delinquent accounts using related variables or models to optimize collection strategy and prioritize dunning activities.
Design, implement, and monitor performance of collection initiatives in coordination with the Collection team.
Execute collection score implementation; review and adjust cut-off thresholds to ensure model effectiveness and business impact.
Perform the other assignments assigned by the Management team.
Requirement
Bachelor's and/or Master's degree in Engineer, Statistics, Mathematics or related fields.
4 - 7 years experience preferably in Credit Risk Management and/or Collection in Banking & Finance Business.
In-depth understanding of bank/finance operations, collection tools, and risk indicators.
Data query/manipulation using SQL is preferable.
Good analytical, data visualization and presentation skills.
Ability to analyze data and metrics to drive performance.
Good command of written and spoken English.
Multitasking, self-motivated and fast & independent learner.
Able to think critically and present recommendations convincingly.
