Commercial ERP Deployment Specialist (11-Month Contract)

Role Purpose

The Commercial Deployment role acts as the primary in-market commercial representative during ERP Local Deployment. This role ensures global commercial process designs are validated against local business realities, supports end-to-end testing, and safeguards continuity of customer-facing processes through cutover and hyper care. It serves as the strategic link between the Wave Commercial Team and the local commercial organization.

Key Responsibilities

1. Local Commercial Leadership

• Serve as the primary in-market commercial representative across all deployment activities.

• Coordinate inputs from Sales, Marketing, Customer Development, Trade Marketing, and Finance. • Ensure timely decision-making and alignment between global and local teams.

2. Validate Global Commercial Design

• Review global design standards for pricing structures, promotions management, trade terms, customer & distributor hierarchies

• Evaluate design fit against local market practices, legal requirements, and customer agreements.

• Escalate gaps and support resolution with the Wave Commercial Team.

3. Engage Local SMEs & Capture Business Knowledge

• Consolidate insights on customer contracts, promotional execution, distributor agreements, and local commercial workflows.

• Ensure commercial master data requirements (customers, pricing, promotions) are fully understood and accurately translated.

4. Support SIT & UAT

• Participate in System Integration Testing (SIT) and User Acceptance Testing (UAT) for end-to-end commercial scenarios.

• Validate processes across Order-to-Cash, pricing, deductions, trade terms, and promotions.

• Provide input for market readiness sign-off.

5. Cutover & Hypercare

• Support cutover planning and execution for commercial processes.

• Work closely with Sales to resolve post-go-live issues affecting customer experience.

• Ensure business continuity for order, pricing, promotions, trade spend, and claims.

6. Stakeholder Bridge

• Act as the key connector between global deployment teams and the local sales organisation.

• Provide clear communication, impact assessment, and change guidance across commercial functions.

Requirements

Functional Expertise

• Deep understanding of the market's commercial operating model, including pricing structures, promotions, trade terms management, customer engagement processes, ability to assess global design decisions and articulate local operational impacts.

Collaboration & Stakeholder Management

• Strong ability to coordinate multiple commercial SMEs and consolidate inputs.

• Excellent cross-functional communication skills to work effectively with Sales, Finance, Customer Development, and Global Design teams.

Systems & Process Knowledge

• Familiarity with:

1. SAP OTC (Order-to-Cash)
2. SAP TPM (Trade Promotions Management)
3. Customer master data processes
4. Local trade/customer systems (CRM, distributor systems, promotions tools)

• Ability to understand system impacts on commercial workflows.

Experience

• Prior experience in deployment, ERP rollout, or commercial transformation projects is a strong advantage.

• Background in Sales, Trade Marketing, Commercial Excellence, or Customer Development preferred.

Core Skills

• Strong analytical and problem-solving capability.

• Ability to translate business needs into process and system requirements.

• Structured, detail-oriented, and proactive.