Community Sales Manager

Company Description International Workplace Group plc (IWG) is the global leader in hybrid work solutions, helping organizations create flexible, productive, and sustainable ways of working. Through brands such as Regus, Spaces, HQ, and Signature, IWG provides flexible workspaces, meeting rooms, virtual offices, and enterprise workplace solutions in more than 120 countries. Millions of people use IWG's global network every day, enabling businesses to reduce real estate costs, support hybrid teams, and enter new markets quickly. IWG leverages deep insights, data, and experience to shape the future of work and help businesses respond to changing workforce expectations with agility and resilience. The company shares workplace insights, customer stories, research, and thought leadership to support organizations worldwide.

Role Description The Community Sales Manager is a full-time, on-site role based in Saraburi, responsible for driving sales performance and building a thriving customer community within the workspace. This position oversees lead generation, conversion of prospects, and growth of occupancy through proactive outreach, networking, and relationship management. The role includes ensuring high levels of customer satisfaction by delivering excellent service, handling inquiries, resolving issues, and maintaining a professional and welcoming environment. The Community Sales Manager will coordinate tours and presentations, manage contracts and renewals, and collaborate with regional teams to implement sales campaigns and local business development initiatives. Daily tasks involve monitoring performance metrics, updating CRM systems, and identifying opportunities to increase revenue and enhance the customer experience.

Qualifications

• Candidates should possess strong Sales and Lead Generation skills, including experience converting prospects and managing a sales pipeline.
• Candidates should possess excellent Customer Service and Customer Satisfaction skills, with a focus on building long-term relationships and delivering high-quality support.
• Candidates should possess effective Communication skills, both verbal and written, to present solutions clearly and engage diverse stakeholders.
• Candidates should ideally have experience in commercial real estate, hospitality, or service-focused industries.
• Candidates should have strong organizational and time-management abilities, with proficiency in CRM tools and basic office software.
• Candidates should be comfortable working on-site in Saraburi, collaborating with local and regional teams, and adapting to a fast-paced environment.
• A diploma or degree in Business, Marketing, Hospitality, or a related field is beneficial, as is prior experience in a sales or customer-facing management role.