Bangkok
Position Overview
Coway Thailand is seeking a Senior Compliance & Data Analytics Officer to enhance compliance monitoring within our Direct Sales organization. This role combines compliance investigation with hands-on data analysis. You will be expected to independently analyze data to identify risks, not only rely on reports or dashboards. You will act as a key gatekeeper in safeguarding sales integrity and organizational reputation.
Key Responsibilities
- Compliance Monitoring & Investigation
- Analyze sales, cancellation, incentive, and service data using data analytics to detect abnormal patterns, and compliance risks.
- Identify potential misconduct such as fake sales, abnormal cancellations, incentive manipulation, and policy violations.
- Conduct data-driven investigations, including data extraction, analysis, and evidence preparation.
- Support disciplinary procedures and fact-finding processes.
- Fraud Audit by conducting forensic investigations and data analysis to detect irregularities and safeguard organizational assets from fraud. You will evaluate internal controls and provide actionable insights to mitigate financial and operational risks.
- Policy Compliance & Governance
- Ensure compliance with internal policies, code of conduct, PDPA, and relevant regulations.
- Perform preventive compliance activities and monitor recurring violations.
- Review new processes, campaigns, and promotions for compliance risks.
- Data Analysis & Risk Reporting
- Build and maintain compliance dashboards and monitoring tools.
- Develop Early Warning Indicators (EWI) to proactively detect potential misconduct.
- Identify trends and root causes through quantitative analysis to support compliance decisions.
- Prepare and present risk insights and investigation summaries.
- Cross-functional Collaboration
- Collaborate with Sales, Customer Service, Finance, HR, and Legal teams to address compliance issues.
- Coordinate with external legal advisors when required.
- Support compliance execution for field operations.
Qualifications
Required
- Bachelor's degree in Business, Law, Accounting, Data Analytics, or related fields.
- 47 years of experience in Compliance, Internal Audit, Risk Management, or Data Analytics.
- Strong analytical skills, high attention to detail, and strong ethical judgement.
- Ability to independently handle investigations and communicate findings clearly.
- Understanding of Direct Sales or service-based business operations.
- Only English resumes will be considered.
