Experience
- 5–8+ years of ServiceNow development experience.
- Strong experience developing applications using ServiceNow App Engine.
- Experience building enterprise applications using App Engine Studio and Flow Designer.
- Experience supporting production ServiceNow applications and delivering continuous
enhancements.
- Experience developing integrations using REST, SOAP, IntegrationHub, and MID Server.
- Experience with AI-enabled capabilities within the ServiceNow platform is an advantage.
Technical Skills
- Strong knowledge of the ServiceNow App Engine platform.
- Proficiency in JavaScript, Glide API, GlideScript, HTML, CSS, and ServiceNow scripting.
- Hands-on experience with:
○ App Engine Studio
○ Flow Designer
○ UI Builder
○ IntegrationHub
○ Decision Tables
○ Service Catalog
○ Business Rules
○ Client Scripts
○ Script Includes
○ UI Policies
○ ACLs
- Experience developing custom applications and workflows on the ServiceNow platform.
- Familiarity with ServiceNow modules such as PSDS, Case Management, CSM, App
Engine, and ITSM or other custom applications is an advantage.
- Experience integrating ServiceNow with external enterprise systems using REST/SOAP
APIs.
- Experience using Jira, Azure DevOps, or similar Agile project management tools.
- Understanding of Agile development methodologies, CI/CD, and DevOps practices.
Preferred Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Application Specialist – App Engine
- ServiceNow Micro-Certifications in App Engine Studio, Flow Designer, UI Builder, or
IntegrationHub are an advantage.
- Additional ServiceNow certifications related to AI, Automation, or Integration are a plus.
