Job Descriptions:
We are seeking a dynamic Consumer Product Manager to lead the lifecycle of our consumer-facing digital products, encompassing web and mobile applications, as well as backend system integrations. The successful candidate will be responsible for crafting a user-centric, competitive, and exceptional digital shopping experience. This role requires close collaboration with cross-functional teams, focusing on delivering an outstanding customer experience for our Thai and International customers
Key Responsibilities:
- Define the strategic vision and product roadmap for all consumer-facing channels, ensuring alignment with customer needs and business goals
- Lead the discovery process for new features and optimisations, validating ideas through customer feedback and competitive analysis
- Prioritise and manage the product backlog, ensuring clarity and focus for the development team
- Work closely with UX/UI teams to ensure design and user experience align with customer expectations and enhance usability
- Oversee the execution of product strategies, from ideation to launch, including defining requirements, overseeing development cycles, and measuring impact
- Collaborate with cross-functional teams to ensure product initiatives are well understood and supported by stakeholders
- Maintain a data-driven approach to product management, utilising analytics and research to inform decisions and measure success
Qualifications:
- Bachelor's or Master's degree in IT, Engineering, Business, Marketing or related field
- 5+ years of experience in product management, with a strong focus on consumer-facing digital products
- Experience in e-commerce, retail, or a related industry is preferred
- A track record of delivering user-friendly and highly engaging consumer digital products
- Exceptional understanding of product development processes and agile methodologies
- Strong analytical skills, with experience in user research, A/B testing, and data analysis to drive product decisions
- Excellent leadership, communication, and organisational skills, with the ability to manage multiple projects simultaneously
