Utilise SQL, Regex, Excel, to monitor policy detection and improve policy rule capture to maximise detection and QC efficiency
Identify root causes of inefficiencies and design scalable, data-driven solutions
Develop and execute improvement roadmaps aligned with business priorities
Track performance and measure impact of implemented initiatives
Identify opportunities to integrate AI and automation into listings and content workflows
Policy & Governance Management
Review and enhance Listings & Content policies across categories
Partner with both internal Listing sub teams, and external teams including Legal, Corporate Affairs, Seller Operations, Logistics, and other stakeholders to develop and implement policy changes
Conduct impact assessments and ensure proper cascade and adherence to policies
Standardize and maintain policy documentation and reference materials
Manage BAU activities while aligning operational workflows with established governance frameworks
Execute a comprehensive listing strategy, detect policy violations, and enforce compliance across all operational stages to ensure total governance
Project Management & Stakeholder Engagement
Partner with regional teams to align on global protocols and best practices
Drive stakeholder alignment in a fast-paced, matrixed environment
Data Analysis & Reporting
Analyze operational and compliance data to identify trends and improvement opportunities
Requirements
Bachelor's degree in a quantitative field such as Industrial Engineering, Management Engineering, Business, or related fields
Strong analytical and structured problem-solving skills
Advanced proficiency in Microsoft Excel and PowerPoint
Experience working with one or more languages for querying and analysis - SQL skill is Mandatory
Strong project management and stakeholder management capabilities
Ability to work effectively in a fast-paced, multi-cultural environment
