Job Responsibilities:
- Provide financial counselling to patients and family members, helping them understand treatment costs, payment requirements, and available financing options.
- Ensure financial counselling activities and patient information are accurately documented in the relevant systems.
- Monitor patient deposits and facilitate collection of out-of-pocket payments where required.
- Obtain necessary medical claims authorisation documentation to ensure adequate coverage of hospital bills.
- Support daily operational coordination, including workload distribution and ward allocation.
- Assist with updating training materials and supporting financial counselling refresher sessions.
- Perform other duties as assigned by the Reporting Officer.
Requirements:
- Diploma, A-Level, NITEC or equivalent qualification.
- Experience in patient service, customer service, healthcare administration, or financial counselling is preferred.
- Strong organisational skills with good attention to detail.
- Able to work Saturday half-days based on roster requirements
Interested candidates are invited to email your resume to:
[Confidential Information]
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd
Company Reg. No. 199601303W
EA Licence No. 99C4599
